The purpose of this policy is to inform interested parties about the various processes carried out by this organization through the website that affect their personal data, in accordance with the provisions of Regulation (EU) 2016/679 of the European Parliament and Council of April 27, 2016, and Organic Law 3/2018 of December 5, on Personal Data Protection and the guarantee of digital rights.
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### 1. IDENTIFICATION AND CONTACT DETAILS OF THE DATA CONTROLLER
ALONA KRASNYANSKA, located at C/ CAMINOS Nº 4 OFFICE 6 (41020 SEVILLE), SEVILLE, with NIF 55267339H, contact phone number 624 25 53 82, and email address alonakrasnyanska@gmail.com.
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### 2. PURPOSES OF PROCESSING YOUR PERSONAL DATA
**□ USERS/BROWSERS OF THE DATA CONTROLLER’S WEBSITE**
We will process the personal data provided for the following purposes:
– To address requests, complaints, and issues communicated through our contact channels incorporated into the website.
– To understand user behavior within the website to detect potential cyberattacks on our web system.
– To comply with the legal obligations directly applicable to us and that regulate our activity.
– To protect and exercise our rights or respond to claims of any kind.
– Where applicable, to send commercial communications related to the goods or services forming part of our activity and/or news or newsletters related to our sector. Refusal to provide authorization will make it impossible for the entity to send you information.
– Where applicable, to manage your participation in contests and promotions organized by the entity. Refusal to provide authorization will make participation impossible.
– Where applicable, to send satisfaction and/or quality surveys. Refusal to provide authorization will make it impossible to evaluate the service provided.
– To manage your registration on the entity’s web platform and generate a username and password. Refusal to provide authorization will make registration on the platform impossible.
– To manage and send you the requested budget.
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### 3. LEGAL BASIS FOR PROCESSING
**□ USERS/BROWSERS OF THE DATA CONTROLLER’S WEBSITE**
– Your consent to process your data for the aforementioned purposes. Refusal to provide your personal data will make it impossible to process your data for the stated purposes.
– To comply with the legal obligations applicable to us. In this case, the data subject cannot object to the processing of personal data.
– Our legitimate interest in protecting our image, business, and reputation by preventing attacks on our website. In this case, the data subject cannot object to the processing of personal data but may exercise the rights recognized under the “Rights” section of this policy.
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### 4. WEBSITE PLUGINS AND TOOLS
**● WhatsApp Pop-up**
The website includes a WhatsApp channel for customer service communication. However, note that our provider applies its own privacy policy. We recommend reviewing your settings and reading their privacy policy carefully.
**● Chat Bot**
The website includes a chat bot channel for customer service communication. Prior consent is required to initiate the conversation. Note that our provider applies its own privacy policy. We recommend reviewing your settings and reading their privacy policy carefully.
**● Google reCAPTCHA**
We use Google reCAPTCHA to detect, based on legitimate interest, whether the website is being used by bots, to protect the portal and prevent abusive and fraudulent practices such as spam.
**● Google Maps**
We use Google Maps (API) to display interactive maps directly on our website and allow you to use its features. Note that Google will collect and store information about your use of the service. Using Google may involve International Data Transfers not based on an adequacy decision by the European Commission or appropriate safeguards, meaning there may not be an adequate level of protection under the GDPR. For further information, we recommend reading our provider’s privacy policy carefully by clicking here: [https://policies.google.com/privacy?hl=en].
**● YouTube**
Our website uses YouTube plugins provided by Google. YouTube will only associate your browsing behavior with your personal profile if you are logged into your account. You can avoid this by logging out of your account. For further information, we recommend reading our provider’s privacy policy carefully by clicking here: [https://policies.google.com/privacy?hl=en].
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### 5. DATA RETENTION PERIODS OR CRITERIA
Personal data will be retained for as long as necessary to fulfill the purposes for which they were initially collected.
Once the data are no longer necessary for the processing, they will remain properly blocked to be made available, where applicable, to competent Public Administrations, Courts, and Tribunals, or the Public Prosecutor’s Office during the limitation period for any actions arising from the client relationship and/or the legally stipulated retention periods.
**Data Blocking Periods**
– **CIVIL CODE:** Between 1 and 5 years, depending on the case, as per Articles 1964.2 and 1968.2.
– **COMMERCIAL CODE:** 6 years as per Article 30, for commercial information (e.g., invoices issued/received, tickets, corrective invoices, bank documents, etc.).
– **GENERAL TAX LAW:** 4 years as per Articles 66 to 70, for tax obligations.
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### 6. AUTOMATED DECISIONS AND PROFILING
The website does not make automated decisions or create profiles.
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### 7. RECIPIENTS
During the processing of your personal data, the organization may share your data with:
– Courts and Tribunals.
– Law enforcement agencies.
– Other competent authorities or public bodies when the controller has a legal obligation to provide the personal data.
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### 8. INTERNATIONAL DATA TRANSFERS
The organization does not perform any international data transfers. If such transfers become necessary, the data protection level in the destination country will be verified, and the guarantees required by the regulations will be adopted.
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### 9. SOCIAL NETWORKS
To keep you informed of our activities and updates, ALONA KRASNYANSKA has profiles on social networks.
Users can join our social networks or groups, but unless we directly request your data (e.g., via marketing actions, contests, or promotions), your data will belong to the respective social network. We recommend reading their terms of use and privacy policies and configuring your preferences.
Below are links to the privacy policies of the social networks we are present on:
– Facebook: [https://es-es.facebook.com/privacy/policy/?entry_point=facebook_page_footer]
– X: [https://twitter.com/es/privacy]
– LinkedIn: [https://es.linkedin.com/legal/privacy-policy]
– YouTube: [https://policies.google.com/privacy]
– Instagram: [https://privacycenter.instagram.com/]
– TikTok: [https://www.tiktok.com/legal/page/eea/new-privacy-policy/en]
– Pinterest: [https://policy.pinterest.com/en/privacy-policy]
– Flickr: [https://www.flickr.com/help/privacy]
– Mastodon: [https://joinmastodon.org/en/privacy-policy]
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### 10. RIGHTS
Data subjects may request more information about their personal data processing and exercise their rights (access, rectification, erasure, restriction, objection, portability, withdrawal of consent, and objection to automated decision-making, including profiling) at any time and free of charge.
Requests can be made using forms provided by the organization or by writing to the postal or email addresses mentioned above. You may be required to provide ID to verify your identity.
If you believe your data protection rights have been violated, you can file a complaint with the Spanish Data Protection Agency at [www.aepd.es](http://www.aepd.es).
To opt-out of further communications, you can:
1. Send an email to alonakrasnyanska@gmail.com with the subject “UNSUBSCRIBE.”
2. Use an unsubscribe option.
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### 11. ACCURACY OF DATA
The data subject guarantees that the data provided are accurate, complete, and up-to-date.
If the user provides third-party data, they declare they have the third party’s consent and will communicate the content of this clause to them, exempting the organization from liability.
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### 12. MODIFICATIONS AND UPDATES
This privacy policy may be updated periodically based on legal requirements or changes to our website. We recommend regularly visiting this Privacy Policy.
If you have any questions, contact ALONA KRASNYANSKA using the forms provided or the contact details mentioned above.
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